Privacy policy

PRIVACY POLICY

Effective Date: April 5, 2026
This policy may be updated or modified at any time without prior notice.

Samrond operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Samrond is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you agree to this Privacy Policy.


Personal Information We Collect

We collect personal information that identifies or relates to you, including:

  • Contact details: name, billing address, shipping address, phone number, email
  • Financial information: payment details and transaction data (processed securely via Shopify and payment providers)
  • Account information: username, password, preferences
  • Transaction data: purchases, returns, and cart activity
  • Communications: messages you send to us
  • Device information: IP address, browser type, device type
  • Usage data: how you interact with our website

Sources of Information

We collect information from:

  • You directly (orders, forms, contact submissions)
  • Automatically (cookies and tracking technologies)
  • Service providers (Shopify and payment processors)
  • Third-party partners

How We Use Your Information

We use your information to:

  • Provide and manage our Services
  • Process payments and orders
  • Ship and deliver products
  • Communicate with you
  • Improve user experience
  • Send marketing and promotional content (where you have provided consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Sharing Your Information

We may share your data with:

  • Shopify (store operation and infrastructure)
  • Payment processors (including 2Checkout – Verifone)
  • Shipping providers
  • Social media and advertising platforms such as Meta, TikTok, Google, and X for advertising, analytics, and remarketing purposes

All partners are required to handle your data securely and in accordance with applicable laws.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Personalize your experience
  • Support marketing and advertising efforts

You can manage cookie preferences through your browser settings.


Your Rights (GDPR and CCPA)

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Request data portability
  • Object to or restrict processing

GDPR (European Union Users)

We process your data based on:

  • Contract performance (order processing)
  • Legitimate interests (fraud prevention and business operations)
  • Consent (marketing communications, where applicable)

CCPA (California Residents)

You have the right to:

  • Know what personal data we collect
  • Request deletion of your data
  • Opt out of certain data sharing practices

To exercise your rights, contact us at:
support@samrond.com

We may request verification of your identity before processing your request.


Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders and services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.


Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.


Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.


International Data Transfers

Your information may be processed in the United States, where SAMROND LLC is registered and operates fulfillment and business services. For EU users, appropriate safeguards are applied where required.


Data processing, fulfillment, and order logistics may be handled through trusted international third-party service providers.


Do Not Track Signals

Our website does not currently respond to “Do Not Track” (DNT) signals.


Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.


Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: support@samrond.com


Final Agreement

By using our Services, you confirm that you have read, understood, and agreed to this Privacy Policy.